Topic: Crisis Care

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SAMHSA’s National Helpline

SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish). Call 1-800-662-HELP (4357) or visit the website.

Crisis Services: Meeting Needs, Saving Lives

This book is composed of SAMHSA’s “National Guidelines for Behavioral Health Crisis Care: Best Practice Toolkit” and related papers on crisis services. The toolkit reflects relevant clinical and health services research, review of top national program practices and replicable approaches that support best practice implementation. The related papers address key issues relevant to crisis services, homelessness, technology advances, substance use, legal issues impacting crisis services, financing crisis care, diverse populations, children and adolescents, rural and frontier areas, and the role of law enforcement.

Mobile Crisis for Peers & Other Qualified Behavioral Health Professionals Online Course

This training is a companion training to the PICS Mobile Crisis for Behavioral Health Professionals. In this training we will focus on the significant role that Peer Support staff encompass on a mobile crisis team, and how to effectively and ethically build a Mobile Crisis Team that is comprised of Qualified Mental Health Professionals (QMHPs – licensed clinical staff) and thoroughly training Qualified Mental Health Associates (QMHAs) & Qualified Behavioral Aides (QBAs). There is a common misconception that behavioral health crises can only be managed by clinically licensed staff; however, research brought to us by the 2020 Substance Abuse Mental Health Administration (SAMHSA) National Guidelines for Behavioral Health Crisis Care Best Practice Toolkit, shows us that incorporating Peer Support staff can be a safe and effective program mechanism for reducing suicide risk for persons in crisis. Additionally, allowing thoroughly trained QMHA and QBA level staff to actively participate in a Mobile Crisis Team can increase the ability of programs to create and operate highly effective Mobile Crisis Teams to be available for when our community members need them most.

Mobile Crisis for Behavioral Health Professionals Online Course

Crisis services are for anyone, anywhere and at anytime. The best strategy for preventing tragedies within our communities is to have a comprehensive and thoroughly integrated first line of defense. According to the 2020 Substance Abuse Mental Health Administration (SAMHSA) National Guidelines for Behavioral Health Crisis Care Best Practice Toolkit, there are three Core Elements to a crisis system: (1) Regional Crisis Call Center, (2) Crisis Mobile Team Response, and (3) Crisis Receiving and Stabilization Facilities. Utilizing SAMHSA’s crisis care resources, this training will review best practices for mobile crisis teams, from both national and state level standards, in addition to staffing and training guidelines. Lastly, presenters will identify the proposed requirements to become a Designated Mobile Crisis Team in Nevada.

Introduction to Crisis Response Systems & Suicide Prevention Online Course

Implementing an effective Crisis Response System benefits individuals, families and communities.  This training will provide an overview of the goals and strategies to consider when designing and implementing an effective Crisis Response System while also considering how to structure services and approaches to best meet the needs of individuals who experience a mental health crisis and how to respond to individuals at risk of suicide.